Privacy Policy

Introduction

Welcome to Lucky Stars Casino ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our social casino games.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our social casino platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this privacy policy. You are encouraged to periodically review this privacy policy to stay informed of updates.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

When you use our website or services, we may use cookies, web beacons, and other automated technologies to collect information about your equipment, browsing actions, and patterns. The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties.

2.3 Third-Party Sources

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records; prevent or detect fraud; and identify usage trends. We may also receive information about you from social media platforms if you choose to link your social media account with our services.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Create and manage your account
• Process transactions and send related information
• Provide, maintain, and improve our services
• Personalize your experience and deliver content and product offerings relevant to your interests
• Respond to your inquiries and provide customer service
• Send promotional communications, such as new features, games, special offers, and events
• Administer surveys, contests, and promotions
• Monitor and analyze usage and trends to improve your experience with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Sharing Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.5 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.6 Aggregated or Anonymized Data

We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including to improve our services.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on our website as promptly as possible, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw your consent

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may ask you to verify your identity before responding to such requests.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files that a site or its service provider transfers to your device's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Maintain your session and remember your preferences
• Understand and save user's preferences for future visits
• Compile aggregate data about site traffic and site interactions to improve site experiences
• Enable certain functions of our services
• Analyze your use of our services

You can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, if you disable cookies, some features of our services may not function properly.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +44 367 714 1244
• By mail: 842 Robertson Points, Harveyside, TR13 0DP, United Kingdom