We're here to help with any questions or feedback about our social casino games. You can reach us through the following channels or by using the contact form.
842 Robertson Points
Harveyside, TR13 0DP
United Kingdom
+44 367 714 1244
Monday-Friday: 9am - 6pm
24/7 for in-game support
Business hours for other inquiries
You can reset your password by clicking the "Forgot Password" link on the login page. We'll send you an email with instructions to create a new password.
Yes, Lucky Stars Casino is fully optimized for mobile play. You can enjoy our games on any smartphone or tablet with a web browser. We also offer dedicated apps for iOS and Android devices.
To claim your daily bonus, simply log in to your account and click on the "Claim Bonus" button that appears on your dashboard. Bonuses reset every 24 hours.
No, Lucky Stars Casino is a social casino platform where all games are played with virtual currency for entertainment purposes only. We do not offer real money gambling.
The total amount of virtual currency a player has available to play with.
Bonus spins on slot games that don't require using your virtual currency.
A large prize that can be won in certain games, especially slots.
A line on which a payout will be awarded based on winning combinations in slot games.
Random Number Generator - software that ensures game outcomes are random and fair.
A special symbol in slot games that substitutes for other symbols to create winning combinations.